This Privacy Policy explains how Zen Compass ("Zen Compass", "we", "us", or "our") collects, uses, discloses, and safeguards information when you use our websites, products, and services (collectively, the "Services"). By using the Services, you agree to the practices described here. If you do not agree, please discontinue use.

1. Information We Collect

• Account and Profile Data: name, email address, password (hashed), optional birth date (used for generating insights), preferences, and subscription details.
• Transaction Data: limited payment metadata and status from our processors (e.g., Stripe) and order confirmations from partners (e.g., ClickBank). We do not store full payment card details.
• Usage and Device Data: IP address, browser type, device identifiers, pages viewed, and interactions with the Services, collected via cookies, local storage, and similar technologies.
• Communications: messages you send to us (e.g., support requests, feedback) and your marketing preferences.

2. How We Use Information

• Provide, personalize, and improve the Services and your experience.
• Process orders, subscriptions, and account management.
• Authenticate users, prevent fraud/abuse, and ensure platform security.
• Communicate about service updates, billing, offers, and support.
• Comply with legal obligations and enforce our Terms.
• Perform analytics to understand performance and usage trends.

3. Legal Bases (EEA/UK)

Where applicable, we process personal data based on: (a) performance of a contract (providing the Services), (b) legitimate interests (e.g., security, improvement, analytics), (c) consent (e.g., marketing emails, certain cookies), and (d) legal obligations.

4. Sharing of Information

We do not sell personal information. We may share information with: (i) service providers and processors who support our business (e.g., hosting, analytics, email, customer support, payment processing such as Stripe), (ii) commerce/fulfillment partners (e.g., ClickBank) to confirm purchases and provide access, (iii) legal and regulatory authorities when required, and (iv) a successor entity in connection with a merger, acquisition, or asset sale.

5. Cookies and Similar Technologies

We use cookies, local storage, and similar technologies to remember preferences, authenticate sessions, perform analytics, and improve performance. You can control cookies through your browser settings; some features may not function without them.

6. Data Retention

We retain personal data only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and applicable law.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. You may also withdraw consent where granted. To exercise these rights, contact us at privacy@zencompass.io. We may need to verify your identity and are permitted to deny certain requests under applicable law. California residents may have additional rights under the CCPA/CPRA. We do not knowingly sell personal information.

8. Children’s Privacy

The Services are not directed to children under 13 (or the age of digital consent in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us to request deletion.

9. Security

We implement reasonable technical and organizational measures designed to protect personal information. However, no security program is impenetrable, and we cannot guarantee absolute security.

10. International Transfers

We may transfer, store, and process information in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses.

11. Third-Party Links

The Services may link to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last updated" date and will be effective when posted. Your continued use of the Services signifies acceptance of the changes.

13. Contact Us

If you have questions or requests regarding this Privacy Policy or our practices, contact privacy@zencompass.io.